Keeondra serves as Front Desk Administrative Assistant at Matthews, bringing a background in business operations, administrative coordination, and marketing to the role.

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From 2018 - 2026, she ran her own consulting practice, Sweet Marc, advising clients on brand systems and operational infrastructure. Her work with LeAmir Courtesy Concierge included building the company's SOPs, scheduling systems, and brand assets from the ground up, and she brought that same rigor to the Dallas Black Chamber of Commerce, where she designed front desk and membership experience protocols.

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At Matthews, Keeondra takes an "anticipatory service" approach to the front office, identifying logistical gaps and administrative friction before they surface. That same mindset shapes how she supports the team, staying a step ahead so the day's logistics never catch the office off guard.